{"id":6803,"date":"2026-06-22T16:17:12","date_gmt":"2026-06-22T15:17:12","guid":{"rendered":"https:\/\/newtonimpact.com\/?page_id=6803"},"modified":"2026-06-24T10:26:50","modified_gmt":"2026-06-24T09:26:50","slug":"water-utility-case-study","status":"publish","type":"page","link":"https:\/\/newtonimpact.com\/en-us\/what-we-do\/regulated-utilities\/water-utility-case-study\/","title":{"rendered":"Water Utility Case Study"},"content":{"rendered":"\n
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A strategic partnership delivering measurable impact<\/h1>\n <\/hgroup>\n <\/div>\n
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Strategic ambition turned into operational reality<\/strong><\/p>\n

Over two and a half years, we built a trusted strategic partnership with<\/span>\u00a0a leading waste and water utility<\/span>, delivering annualised OpEx savings, significant CapEx efficiencies, and industry-leading regulatory performance, including the retention of a 4-star EPA status. <\/span>\u00a0<\/span><\/p>\n

Beginning with a complex insourcing programme for around 400 crew members, we embedded quickly alongside operational and frontline teams to drive measurable improvement in network performance and customer service outcomes.<\/span>\u00a0<\/span><\/p>\n

That first engagement set the tone: a hands-on, collaborative approach that resolved 40% more jobs per day and generated around \u00a318m in annualised savings, even during the wettest winter on record. The results\u00a0demonstrated\u00a0the value of working\u00a0differently and\u00a0laid the foundation for what grew into a four-programme partnership tackling the client’s most significant operational challenges.<\/span>\u00a0<\/span><\/p>\n

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“Newton are like the SAS of consultancies. When a Newton business case lands on your desk you know that it will be delivered.”<\/p>\n \n CEO <\/span>\n Government Delivery Agency <\/cite>\n <\/blockquote>\n<\/div>\n\n <\/div>\n <\/div>\n <\/section>\n\n \n\n\n

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