Newton’s outcome based commercial model

For 25 years, Newton has believed that outcome-based pricing is the only way to deliver real value for clients. True strategic delivery isn’t measured in hours logged, it’s measured in the meaningful, durable change left behind. That belief is not only ingrained in the outcomes we produce, our partnership approach with our clients but in our very DNA. It is part of Newton’s culture.

For most firms, pivoting to outcome-based pricing sounds simple. But how do you build a culture that’s truly accountable to outcomes and a team that’s genuinely invested in the client’s challenge? There’s no quick fix – it takes more than a change to your commercial model.

Our Managing Partner, Steven Phillips, spoke to the The Wall Street Journal about how hours-based consultancies want to pivot their operating models in light of AI’s impact and comments on why other businesses might not find the shift so easy.