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Our Markets
Housing Associations
We’re optimistic about the future for our housing sector. We partner with housing associations to deliver strategic improvement and innovation.
Achieving the best outcomes
Our Work
The affordability, security, and quality of social housing is top of the political agenda, alongside the pledge to build 1.5 million new homes.
Social landlords have always balanced managing existing stock and customer service, while creating the headroom to build and invest. However, the pressure of growing resident needs and expectations, regulatory scrutiny, and improving standards is challenging this. We help to rebalance and create the headroom to build, develop and sustainably grow.
Our Capabilities
Our work with social landlords is focused on achieving the right balance between tenant satisfaction, quality, and cost. As a result, we’ve:
- increased repairs productivity, which in turn improves customer satisfaction and results in better quality homes.
- created shared accountability on voids to reduce key to key times, meaning people are housed quicker and income increases.
- increased time spent with residents, meaning housing associations better understand their needs.
We’re focused on making limited resources go further and providing financial headroom to enable longer term and sustainable growth.
Why Newton?
Housing Associations choose to work with us because we are:
Built for complexity
We bring evidence and insight to the complex challenges facing social landlords, unlocking potential impact at scale. Delivering across outcomes for residents, financial sustainability and staff engagement.
Invested in the impact
We’re committed to being good value for money, as demonstrated by our 100% implementation fee guarantee. We always focus on building ongoing client capability which enables change that continues to evolve.
With you, not to you
Our approach to change is built on extensive engagement to build buy-in and momentum which is locally designed, tailored and owned.